Tour the customer 360 solution prortfolio

Salesforce Customer 360 Tour the Customer 360 Solution Portfolio Trailhead will be offline for maintenance from 05/06/2023 9:30AM PDT until 05/06/2023 11:30AM PDT. Follow @Trailhead on Twitter for real-time updates. close Tour the Customer 360 Solution Portfolio Learning Objectives After completing this unit, you’ll be able to: Describe the powerful solutions that make up Salesforce Customer 360. Explain the relationship between Salesforce Customer 360 and the Salesforce Platform. Learn how to extend the power of Salesforce Customer 360. Powerful Solutions to Power Your Customer Relationships Now you know all about how Salesforce Customer 360 is an integrated CRM portfolio that unites sales, service, marketing, commerce, IT, and so much more. Customer 360 is made up of powerful solutions that help you put your customers at the center of everything you do, and is powered by the Salesforce Platform, an underlying set of platform services, including automation, intelligence, and real-time data capabilities. the Salesforce Customer 360 portfolio While some organizations may just need one of our market-leading solutions to support a single department or business goal, others may benefit from connecting more of their teams on a single, shared platform to manage customer relationships more holistically. Let’s go for a spin and learn about all of the solutions that make Customer 360 trusted, smart, flexible, and sustainable. Salesforce Customer 360 Solutions It Helps You: Sales Sales Cloud is the leading platform for sales teams, which automates manual processes, so that your teams can be more productive, and close more deals faster. Service Service Cloud is number one for service automation. You can create consistent service experiences across your customers' preferred channel, whether online, on the phone, in the field, or even with a chat bot. Marketing With Marketing Cloud, your teams have access to the best tools to build relationships across multiple touch points, which means you deliver the right message, on the right channel, at just the right moment—at scale. Commerce With Commerce Cloud, you can create personalized shopping experiences across channels, and remove friction, even if a customer starts their shopping journey on one channel and completes it on another—maximizing revenue now. Analytics Tableau is the world's leading analytics platform which helps you get faster insights and make better decisions at the speed of change. Integration MuleSoft allows you to integrate data from any source into Salesforce, so that your important information is all available in one place. Platform Salesforce Platform is the underlying set of platform services—including application boosters like artificial intelligence (AI), mobile, voice, and more. All of these allow you to customize and build any app for any part of your business with clicks, not code. Slack Slack is your digital HQ—connecting your teams, apps, and partners all in one place for faster, more flexible work. Net Zero With Net Zero products, every company can go net zero now by efficiently tracking and reporting on sustainability initiatives and making informed carbon credit purchases. Industries We've also built Industry solutions and tools, so you can leverage the best of Salesforce technology all tailored to the unique needs of your industry. That means you can save time with out-of-the-box configurations and take advantage of industry best practices. Work with solutions designed for their specific industry like Financial Services Cloud, Health Cloud, Consumer Goods Cloud, and more. Partners Extend the power of Salesforce with partner-built solutions and consultants on AppExchange, which boasts nearly 10 thousand apps to help you further customize your Salesforce experience for even greater value. Success With Customer Success you have all the resources you need to maximize the value of Salesforce—you can tap into support plans, expertise and professional services. Our people are committed to your success and are truly the best at helping you deliver success now. It’s important to understand that the value of Customer 360 isn’t just found in our technology. Customers can achieve business value faster with access to resources, experts, and services that include best practices and learnings across 150,000 customers, and from our vast ecosystem of trusted partners and third-party integrations. Be sure to check out the Salesforce AppExchange and keep exploring Trailhead to dip your feet into the Salesforce ecosystem and all of the resources available. You’re now ready to go explore our solutions and products even further